Introduction:

This Privacy Policy describes how “The Uncoders” and its affiliates (collectively “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website, https://www.theuncoders.com/ (referred to as “Platform”). Please note that certain sections of the Platform can be accessed without registering.

We do not offer any product/service outside India, and your personal data will primarily be stored and processed in India. By visiting the Platform, providing your information, or availing any product/service, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and applicable service/product terms. If you do not agree, please do not use or access the Platform.

Collection of Information:

• We collect your personal data when you use the Platform or interact with us. This includes but is not limited to:

• Information provided during sign-up or registration (name, date of birth, address, phone number, email ID, etc.).

• Sensitive personal data, like payment details or biometric information, may be collected with your consent.

• We may track your behavior and preferences on the Platform and collect transaction-related data. If third-party platforms collect personal data, their privacy policies will apply. We are not responsible for their practices.

Usage of Personal Data:

• We use your personal data to provide services requested by you, resolve disputes, enhance customer experience, and protect against fraud or illegal activity.

• If we use your data for marketing purposes, we will provide an option to opt out.

Sharing of Personal Data:

• We may share your data within our corporate entities or with third parties such as sellers, business partners, and service providers (e.g., logistics, payment processors) for service provision.

• Data may also be shared with government or law enforcement agencies when legally required or for fraud prevention.

Security Precautions:

• We adopt reasonable security practices to protect your personal data from unauthorized access or misuse. However, data transmission over the internet is not entirely secure, and users accept the risks involved.

Data Deletion and Retention:

• You may delete your account via your profile or by contacting us. However, we may retain data for legitimate purposes such as preventing fraud or fulfilling pending requests. Anonymized data may be kept for research or analysis.

Your Rights:

• You can access, rectify, and update your personal data through functionalities on the Platform.

Consent:

• By using the Platform, you consent to the collection, use, and processing of your data as outlined in this policy. If you provide data related to others, you represent that you have their consent to do so.

• You may withdraw your consent by contacting our Grievance Officer, but withdrawal will not be retrospective and may affect the services provided.

Changes to this Privacy Policy:

• We may update this policy periodically to reflect changes in our practices. Users will be notified of significant changes in compliance with applicable laws.